Reference

slot97 Terms & Conditions for Your Account

slot97 Terms & Conditions set the rules for opening an account, using Live Baccarat and Lucky Neko, and connecting DANA, OVO, GoPay or QRIS.

Account rulesWallet conditionsPolicy contact
slot97 slot97 Terms & Conditions for Your Account
POLICY HELP

Check Policy Questions Through Your Account

A clear contact route helps when you need a clause explained or an account step does not match these Terms & Conditions.

Terms clarification Send the section name and your question through the support contact shown in your account area. We can explain how a Terms & Conditions clause applies to your account step.
Account access If phone verification or a login check stops your access, provide the registered number and device detail. We use those details to locate the relevant account record.
Wallet evidence For DANA, OVO, GoPay, QRIS or bank transfer questions, attach the payment reference and date. Never send your wallet PIN, password or complete security code.
DATA PRACTICE

Protect Your Account Under These Terms

Our Terms & Conditions explain how account records support access checks, payment matching and policy requests.

Account details

We use the details you submit during account opening and phone verification to identify your account and apply the access rules in these Terms & Conditions.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be checked against your account so a transaction is assigned correctly.

Cookie choices

Cookies may keep a session active or remember a selected setting. Your browser controls can remove them, although some account steps may then need to load again.

Login protection

We may examine device and login signals when access looks unusual. Keep your password private and contact us through the account path if you see activity you do not recognise.

Record retention

We retain account and transaction records for the period needed to apply these Terms & Conditions, resolve requests and meet applicable legal duties where local law permits.

Change requests

To correct a name, phone detail or other account record, contact support from the registered account path. We may ask for verification before making a change.

Browse Answers About Account Conditions

These common questions focus on the Terms & Conditions rather than general lobby features. We cover account opening, local access, wallet records, privacy choices and the steps to contact us when a clause or account decision needs clarification.

They cover account creation, phone verification, login duties, wallet references, acceptable account use, data handling, policy changes and contact rights. They apply to casino, sports and related account activity where local law permits.

Yes. Account eligibility and access depend on local law. We may restrict an account or request additional checks when a local requirement applies to your location, identity or payment activity.

You can ask us to correct a phone number, name or other account detail through the registered account contact path. We may verify your identity before changing the record.

We may compare the DANA or QRIS reference, amount and date with your account record. This helps resolve a mismatch, while your PIN, password and complete security code must remain private.

We may pause access during a phone, device, duplicated-account or payment check. Contact support from the account path with the requested details; access resumes only after the relevant check is complete.

Send the clause name and your question through the support contact displayed in your account area. Include a transaction reference only when relevant, and never include your password or wallet PIN.

We may update the Terms & Conditions when operations or legal requirements change. We show the revised text through the policy area, and continued account use after the stated effective date means the updated text applies.